Privacy policy

OUR SCRUNCHIE STUDIO PRIVACY POLICY

This Privacy Policy mandate the terms on which the users (“You” or “Your” or “Yourself” or “User”) access and register on the web-based platform www.ourscrunchiestudio.com (herein referred to as the “Website”), operated and managed by Joindomes Technologies Private Limited, having its registered office at B3 B WING, ASTORIA DESHMUKH RESSHIV VALLABH RD ASHOKVAN, NR SAI MANDIR, Dahisar, Mumbai, Dahisar West, Maharashtra, India, 400068 (the “Company” or the “owner”) under the registered trademark ‘Our Scrunchie Studio’ has a worldwide, non-exclusive, non-sublicensable, non-transferable and nonassignable license to access, use, manage and operate the Website and use the Company’s intellectual property in relation to its use on the Website. This privacy policy (the “Privacy Policy“) explains our policy on the collection, use, disclosure and transfer of your information. We understand the importance of maintaining the privacy of your data and appreciate your trust in us. We are committed to being transparent about data we collect, how it is used and with whom it is shared. This Privacy Policy forms a part of the ‘Terms of Use’ for the Services. Capitalized terms which have been used here but are undefined shall have the same meaning as attributed to them in the ‘Terms of Use.’ We respect the privacy of the users of the Services and are committed to protect it in all respects. By visiting the Website, and accepting our Privacy Policy, you acknowledge that you accept the practices and policies outlined in this Privacy Policy. By visiting the website or providing your information, you expressly agree to be bound

by this Privacy Policy and agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Website.

We are committed to treating data privacy seriously. It is important that you know exactly what we do with your Personal Information.

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We view protection of Your privacy as a very important principle. We understand clearly that You and Your Personal Information is one of Our most important assets. We store and process Your Information, including any sensitive financial information collected as defined under the Information Technology Act, 2000, if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and Rules thereunder. Our current Privacy Policy is

available at Privacy. If You object to Your Information being transferred or used in this way, please do not use the Website.

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We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

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We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

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We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may disclose personal information to law enforcement offices, third-party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property, or personal safety of our users or the general public.

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We and our affiliates will share/sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur, that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal

Disclaimer of Warranties and Liability

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This Website, all the materials and products and services, included on or otherwise made available to You through this site are provided on an "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the foregoing paragraph, Our scrunchie studio does not warrant that:

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This Website will be constantly available, or available at all; or• The information on this Website is complete, true, accurate or non-misleading.

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Our scrunchie studio will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. Our scrunchie studio does not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; their servers; or electronic communication sent from Us are free of viruses or other harmful components.

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Nothing on Website constitutes or is meant to constitute, advice of any kind. All the Products sold on the Website are governed by different state laws and if Seller is unable to deliver such Products due to implications of different state laws, Seller will return or will give credit for the amount (if any) received in advance by Seller from the sale of such Product that could not be delivered to You.

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You will be required to enter a valid phone number while placing an order on the Website. By registering Your phone number with us, You consent to be contacted by Us via phone calls, SMS notifications, mobile applications and/or any other electronic mode of communication in case of any order or shipment or deliveryrelated updates.

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WHO WE ARE?

JOINDOMES TECHNOLOGIES PRIVATE LIMITED is a company incorporated and registered under the provisions of the Companies Act, 2013, and having its registered office at B3 B WING, ASTORIA DESHMUKH RESSHIV VALLABH RD ASHOKVAN, NR SAI MANDIR, Dahisar, Mumbai, Dahisar West, Maharashtra, India, 400068. The Company is engaged in the business of facilitating selling, marketing (“Business”) through the e-commerce Website developed and owned by Joindomes Technologies Private Limited and/or its parent company, and/or its affiliates or offline stores/events to conduct its Business.

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WHAT TYPES OF USER INFORMATION DOES OUR SCRUNCHIE

OBTAINS?

The data we collect depends on the context of your interactions with the Website, the choices you make (including your privacy settings), and the Services you use. We may obtain the following types of information from you or concerning your computer or device (“Information”), which may include information that can be used

to identify you as specified below (“Personally Identifiable Information”):•

Name

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Email Address

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Mailing Address

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Phone Number(s)

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Photo

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Demographic Information In certain cases, we may request that you provide some of the Information identified above in order to obtain specific products or services (such as registering for an event or logging in). You may choose not to provide the Information we request. However, if you chose not to share the information, you will not be able to use the Website, When you register to receive any products or services from the Company or provide information to us in any other manner, you agree to provide only true, accurate, current, and complete information.

INFORMATION COLLECTED AUTOMATICALLY

We may automatically receive and log certain types of information when you visit or interact with our Website, services or other products, including:

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Browser Information

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Operating System Information

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Mobile Device Information

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IP Address

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Internet Service Provider

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Content Viewed

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Geographic Location

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Connection Speed

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Time of Visit

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Referring Site, Application, or Service

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Registration Time

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CONSENT

By using the Website and/or by providing your information, you agree and consent to us collecting, storing, processing, transferring, using, and sharing your personal information (including sensitive personal information as per applicable law) that you disclose on the Website with third parties or service providers for the purposes set out and in accordance with this Privacy Policy.

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PURPOSES OF GATHERING YOUR PERSONAL INFORMATIONWe use your personal information to operate, provide, develop, and improve the products and services.

1. PURCHASE AND DELIVERY OF PRODUCTS AND SERVICES

We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.

2. PROVIDE, TROUBLESHOOT, AND IMPROVE OUR SCRUNCHIE

STUDIO

We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Our Scrunchie Studio

3. RECOMMENDATIONS AND PERSONALIZATION

We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with Our scrunchie studio.

4. COMMUNICATE WITH YOU

We use your personal information to communicate with you in relation to our scrunchie studio via different channels (e.g., SMS, WhatsApp, by phone, e-mail, chat).

5. ADVERTISING

We use your personal information to display interest-based ads for features, products, and services that might be of interest to you.

• USE OF COOKIES

The Website may place “cookies” on your computer or device that may contain anonymous Information that is associated with you. Cookies are small text files a website uses to recognize users, and are typically placed on your hard disk by a web server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you or that, in some cases, can be read by a third

party domain. Our cookies may record Information about your use of the Website so that we can provide a continuous and more personalized experience for you, including for one or more of the following purposes: to help identify visitors; assess usage patterns; identify preferences; control the display of ads; diagnose problems with our servers; gather demographic information; analyze trends and usage patterns; conduct research; deliver editorial content; record registration and personalized information; and otherwise administer our Services. If you do not wish to have the Website place and use cookies on your computer, you should set your browser preferences to refuse cookies before accessing the Website. We are not responsible for any failure by you or your browser to accurately implement or communicateyour browser preferences or settings. If you choose to decline cookies, you may not be able to sign in or use other interactive features of the Website that depend on cookies.

We do not control and are not responsible for the use of cookies by its third-party partners or advertisers.

• KEEPING YOUR DATA CONFIDENTIAL, & RESILIENT

We implement a variety of measures to ensure that our processing systems remain confidential, resilient, and available. Specifically, we have implemented processes to help ensure high availability, business continuity, and prompt disaster recovery. We commit to maintaining strong physical and logical access controls. Every part of the Services utilize properly-provisioned, redundant servers (e.g.,

multiple load balancers, web servers, replica databases) in case of failure. We take servers out of operation as part of regular maintenance, without impacting availability. We keep encrypted backups of data every hour in multiple regions. While never expected, in the case of production data loss (i.e., primary data stores loss), we will restore organizational data from these backups. In the event of a region-wide outage, we will bring up a duplicate environment in a different region. Our operations team has extensive experience performing full region migrations. Logical Access Controls: The Company is the assigned administrator of its infrastructure, and only designated authorized operations team members have access to configure the infrastructure on an as-needed basis behind a two-factor authenticated virtual private network. Specific private keys are required for individual servers, and keys are stored in a secure and encrypted location.

• DISCLOSURE OF INFORMATION TO THIRD PARTIES

We may disclose your personal data with your consent, or as necessary to provide the Services to you. By visiting, accessing, attending, or using our products, services, or events, you consent to the disclosure of your Information to certain categories of third parties in the manner described below. This Privacy Policy does not apply to the policies or practices of any of these third parties.

• SERVICE PROVIDERS

We rely on third party vendors and service providers to provide support and assistance for its products, services, and events (“Service Providers”), and we may disclose your Information (including Personally Identifiable Information) to these Service Providers to the extent necessary to support our products, services or events, or as otherwise set forth below.

• THIRD PARTY WEBSITES

We offer the ability to share our content on Third Party Websites, When you elect to share content and information with others on Third Party Websites, we may transmit your Information (including Personally Identifiable Information) to such Third-Party Websites. This Information may be visible on the Third-Party Website to anyone who has access to that content or Information. Your decision to share information in this manner is completely voluntary. You should ensure that you are comfortable with how Third-Party Websites may share your Information by reviewing their privacy policies and/or modifying your privacy settings directly on those Third-Party Websites.

• ADVERTISERS AND ANALYTICS SERVICES

We use third party advertisers, including ad networks, to provide advertising on the Website. In addition, as discussed in (“Analytics Services”), we use third party analytics products to obtain information about how users are using and interacting with the Media. These third parties may receive Information (including Personally Identifiable Information) from us.

• LAW ENFORCEMENT/LEGAL PROCESS

We may disclose your Information (including Personally Identifiable Information) when we believe in good faith that disclosure is necessary to comply with any law, regulation or legal request; enforce, apply, or investigate breaches of our Terms of Use and other agreements; respond to public requests; or protect the rights, property, user experience or safety of the Website and Services, our employees, our users, or others. This can include exchanging information with other companies and organizations for fraud protection and credit risk reduction.

• GRIEVANCE REDRESSAL

All questions, comments and requests regarding this Privacy Policy should be addressed to support@ourscunchiestudio.com.

• CHANGE OF CONTROL

If Our Scrunchie Studio is acquired by another company or party, or transfers substantially all their assets, user Information will be one of the assets transferred or acquired by the purchaser. If the company is involved in a merger, acquisition, bankruptcy, reorganization, or sale of assets such that your information would be transferred or become subject to a different Privacy Policy, we will notify you in

advance so you can opt out of any such new policy by deleting your account before transfer. You acknowledge that such transfers may occur and that any purchaser may continue without requiring any additional consent to collect, use, and disclose your Information as set forth in this Policy. However, the company is permitted to assign their rights and obligations under this Privacy Policy to others.

• THIRD-PARTY ADVERTISING

We may allow third-party advertising serving companies, including ad networks (“Advertisers”), to display advertisements or provide other advertising services on the Websites. These third-party Advertisers may use techniques other than HTTP cookies to recognize your computer or device and/or to collect and record demographic and other Information about you, including your activities on or off the

Website. These techniques may be used directly on the Website. Advertisers may use the information collected to display advertisements that are tailored to your interests or background and/or associate such information with your subsequent visits, purchases or other activities on other websites. Advertisers may also share this information with their clients or other third parties. We have no responsibility for the technologies, tools or practices of the Advertisers that provide advertising and related services on the Websites. This Privacy Policy does not cover any collection, use or disclosure of Information by Advertisers who provide advertising and related services on the Website. These Advertisers’ information gathering practices, including their policies regarding the use of cookies and other tracking technologies, are governed entirely by their own privacy policies, not this one. We currently may be using one or more of the following Advertisers to provide advertising and related services on the Website. If you would like to know about their information gathering and privacy practices, please contact us at support@ourscunchiestudio.com.

• ANALYTICS SERVICES

In addition, we use third party analytics providers and products to obtain, compile and analyze Information (that may include Personally Identifiable Information) about how users are using and interacting with the Website. We may provide Information (including Personally Identifiable Information) to these analytics providers for thepurpose of obtaining statistics and other information about how users are using and interacting with the Website. These analytics providers may use tracking techniques other than HTTP cookies to recognize your computer or device and/or to collect or compile this information. These techniques may be used directly on the Website. We have no responsibility for the technologies, tools or practices of the third parties that providing analytics products and services to the Website Please also keep in mind that your web browser may not permit you to block the use of these techniques, and that browser settings that block conventional cookies may have no effect on such techniques.

• SECURITY AND PROTECTION OF PERSONALLY IDENTIFYING INFORMATION

We have implemented reasonable security measures and practices in an effort to protect the confidentiality of your Personally Identifiable Information (other than Personally Identifiable Information that you have elected to disclose to others). However, no security system is impenetrable. It may be possible for third parties to intercept or access the information you provide to us. We cannot guarantee the security of your Personally Identifiable Information, nor can we guarantee that information you supply will not be intercepted while being transmitted to us. It is important for you to protect against unauthorized access to your password(s) and computer or device, and to log off when using any shared computer.

• CHANGES TO THE PRIVACY POLICY

We retain the discretion to amend or modify this Privacy Policy from time to time. Use and disclosure of Information we obtain is subject to the later of: (1) the Privacy Policy in effect at the time such Information is collected or (2) any subsequent Privacy Policy of which you have notice. If we make material changes to the way we collect, use or disclose Personally Identifiable Information, we will notify you by posting a clear and prominent announcement on the Website or through a direct communication. Your continued access to or use of the Website following notice of material changes to this Privacy Policy shall constitute consent to any amendments and/or modifications. Your use of the Website is entirely voluntary, and you may discontinue use of the Website at any time.

• HOW TO CONTACT US

We welcome any questions or comments you may have regarding this Privacy Policy or its implementation. Any such questions or comments should be submitted on the email support@ourscrunchiestudio.com.